FAQs
Shipping
No, we do not ship overseas at the moment. Please fill contact us form in case you like the products and we can continue our discussion over phone/email.
Our prices have been dropped recently and we offer our products with VERY DECENT PRICE ! So currently there is no free shipping being offered.
It depends on where you are located. However, we have provided various shipping options to select on the checkout page such as ground shipping, expedited 2-day shipping (Only if the orders are placed before 10 AM PST in regular working days)
Please Note: If you are located in Hawaii, Alaska, or Puerto Rico then the prices are little different even if your purchase amount is over $1000
Yes, that a requirement! Since we are providing smoking accessories so 21 or older must provide signatures upon delivery.
Product
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us or call us directly and we’ll take you through the process.
We will be happy to help in such situation!
1. Its unfortunate but if this happens please contact us immediately within 24 hours after you receive your delivery.
2. Also, based on the requirements in case of refund/replacement buyer should provide the picture of the damaged/missing products.
Please Note: In any of the above cases, please contact us and we will be glad to help our customers .
Other
You can contact us through our contact page! We will be happy to assist you.
Yes, your order must meet $200 + to process the order on the website.
Payments
We accept credit and debit cards:
-Visa
-Master Cards
-American Express
-Discover
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.